Terms of service

Welcome to halasouq.com. By accessing our website or making a purchase, you agree to the following Terms of Service. Please read them carefully before using our platform.

1. Overview

This website is operated by Hala Souq. Throughout the site, the terms “we,” “us,” and “our” refer to Hala Souq. By accessing or using any part of our site or services, you agree to be bound by these Terms of Service.

2. Eligibility & Use

  • You must be at least 18 years old to use this website in the UAE or KSA.

  • You agree not to use our products for unlawful or unauthorized purposes.

  • Violations may result in immediate suspension or termination of your access.

3. Product Details

  • We aim for accuracy in all product descriptions, pricing, and photos.

  • Note: Product colors may vary slightly due to screen and lighting differences.

  • Hala Souq reserves the right to modify, replace, or discontinue products without prior notice.

4. Pricing & Payment

  • Prices are shown in AED or SAR, depending on your location.

  • VAT is included unless otherwise stated.

  • We accept major credit/debit cards and other secure online payment options.

  • Orders are confirmed only after successful payment.

5. Shipping & Delivery

  • For complete details, refer to our Shipping Policy.

  • Delivery timelines are estimates and may vary due to courier or external delays.

6. Returns & Refunds

7. Accounts & Security

  • If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

  • You agree to provide accurate, complete, and up-to-date information at all times.

8. Third-Party Services

  • Our website may link to or integrate third-party tools or platforms.

  • We are not responsible for their content, policies, or actions.

9. Intellectual Property

  • All content on halasouq.com (logos, graphics, product images, and text) is exclusive property of Hala Souq.

  • No content may be copied, modified, or reused without written permission.

10. Changes to Terms

  • Hala Souq reserves the right to update or modify these Terms of Service at any time.

  • Changes will be published on this page with the latest effective date.

  • Continued use of the site implies acceptance of the updated terms.

11. Contact Us

For questions or concerns about our Terms of Service:

📧 halasouqofficial@gmail.com
📍 Based in the United Arab Emirates & Saudi Arabia